Shipping Costs & Store Policies

SHIPPING COSTS

USA

-BUNDLE SETS (ANY SET INCLUDING A CASE/CARDS/DEALER BUTTON) SHIP FREE!

-SAMPLE SETS, SPECIALTY CHIPS AND PLAQUES SHIP FREE!

-CHIP TRAYS WILL ADD ADDITIONAL SHIPPING COSTS TO YOUR CART. COSTS ARE CALCULATED BASED ON YOUR ADDRESS + SHIPPING WEIGHT.

FOR ALL OTHER ITEMS, US SHIPPING IS BASED ON YOUR ORDER TOTAL:

  • $0.00 - $19.99 Order Total = $4.99 Shipping Cost
  • $20.00 - $99.99 Order Total = $9.99 Shipping Cost
  • $100.00 - $599.99 Order Total = $14.99 Shipping Cost
  • $600+ = $24.99 shipping cost

Canada (International customers are responsible for any import/customs taxes and fees charged by your country.  We do not have information about import taxes and rules for international shipments.) 

POKER CHIP TRAYS - PLEASE PLEASE CONTACT US FOR SHIPPING COST.

-300 pc bundle sets: $35 Shipping Cost
-500 pc bundle sets: $50 Shipping Cost
-600 pc bundle sets: $60 Shipping Cost
-1000 pc bundle sets: $80 Shipping Cost

Shipping for all other items is based on order total:

  • $0.00 - $15.99 Order Total = $8 Shipping Cost
  • $16.00 - 59.99 Order Total = $14 Shipping Cost
  • $60.00 - $119.99 Order Total = $26 Shipping Cost
  • $120.00 - $549.99 Order Total = $50 Shipping Cost
  • $550.00 - $949.99 Order Total = $100 Shipping Cost
  • *ORDERS $950 AND UP, PLEASE CONTACT US FOR SHIPPING COST.

Europe & Asia (International customers are responsible for any import/customs taxes and fees charged by your country.  We do not have information about import taxes and rules for international shipments.)

POKER CHIP TRAYS - PLEASE PLEASE CONTACT US FOR SHIPPING COST. 

-300 pc bundle sets: $50 Shipping Cost
-500 pc bundle sets: $60 Shipping Cost
-600 pc bundle sets: $70 Shipping Cost
-1000 pc bundle sets: $90 Shipping Cost

Shipping for all other items is based on order total:

  • $0.00 - $15.99 Order Total = $10 Shipping Cost
  • $16.00 - 59.99 Order Total = $18 Shipping Cost
  • $60.00 - $119.99 Order Total = $38 Shipping Cost
  • $120.00 - $549.99 Order Total = $75 Shipping Cost
  • $550.00 - $949.99 Order Total = $150 Shipping Cost
  • *ORDERS $950 AND UP, PLEASE CONTACT US FOR SHIPPING COST.

Australia & New Zealand (International customers are responsible for any import/customs taxes and fees charged by your country.  We do not have information about import taxes and rules for international shipments.) 

POKER CHIP TRAYS - PLEASE PLEASE CONTACT US FOR SHIPPING COST.

-300 pc bundle sets: $50 Shipping Cost
-500 pc bundle sets: $110 Shipping Cost
-600 pc bundle sets: $135 Shipping Cost
-1000 pc bundle sets: $180 Shipping Cost

Shipping for all other items is based on order total:

  • $0.00 - $15.99 Order Total = $12 Shipping Cost
  • $16.00 - 59.99 Order Total = $18 Shipping Cost
  • $60.00 - $119.99 Order Total = $38 Shipping Cost
  • $120.00 - $549.99 Order Total = $85 Shipping Cost
  • $550.00 - $949.99 Order Total = $170 Shipping Cost
  • *ORDERS $950 AND UP, PLEASE CONTACT US FOR SHIPPING COST.

PRODUCTION & SHIPPING TRANSIT TIME

Sample sets are typically shipped within 1-2 business days via USPS. We do our best to keep sample sets as well as Tiki, Dia de los Muertos, and Nevada Jacks chips in stock as these are our most popular designs. However, please email us if you have a date that you need your items by so that we can make sure everything you need can be delivered on time. Otherwise, there are no shipping guarantees. 

All other chip designs, out of stock denominations, semi-custom, and custom orders are printed as ordered and take approximately 1.5 to 2 weeks for production prior to being ready to ship. Shipping typically takes 2-3 business days within the US (USPS or Fedex), and 6-10 business days to international addresses (USPS).

INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ANY IMPORT TAXES OR FEES CHARGED UPON DELIVERY. These fees vary by location & we do not know what each individual country's fees are. You would need to check with your local post office for import fee information. International orders are shipped via the US Postal Service.

RETURNS

Returns will only be accepted if returned unused, in original packaging with return shipping within 3 days of delivery. On return items, original shipping costs will not be refunded. Shipping charges for all returned items are also the responsibility of the customer. No refunds will be issued until returned item has been received. Custom orders are not refundable. Refunds take up to 2 weeks to process.